At River Medical we have focused on implementing the practices of fairness, transparency and accountability to protect your privacy. We respect your trust in us, to use, store, and share your information. In this Privacy Statement we explain how we collect personal information about you, how we use it and how you can communicate with us regarding the use of your data.
Al personal information we collect about you will be processed in accordance with The EU General Data Protection Regulation (Regulation EU 2016/79), implementation date 25th May 2018, which legislation will replace the 1988 Data Protection Act.
River Medical, located at 5 Herbert Place, Dublin, D02 TF40, Ireland, is Ireland’s leading skin clinic and trusted provider of cosmetic surgery. Established in 2008, we specialise in the most comprehensive range of both surgical and non surgical cosmetic procedures. We are proud to say that we offer access to the best treatments, standards and practice available anywhere in the world. In accordance with The EU General Data Protection Regulation River Medical is identified as a Data Controller with regard to how we collect and further process your personal information.
To use your personal information lawfully, we rely on one or more of the following legal bases: Consent, Explicit Consent, Contractual Necessity, Legal Obligation, Vital interests, Public Interest, Legitimate Interest.
River Medical collects non-personalised and personalised data in the following ways:
Voluntary: Information that you actively volunteer or opt into such as submitting an online enquiry, booking a consultation, subscribing to our newsletter, emailing us directly or telephoning us. We collect your personal information when you also visit our office and complete any of our enquiry or registration forms, we also receive these documents by post. We also collect your personal information through our social media platforms, Facebook, Instagram, Twitter. Your information may also be collected by our CCTV network.
Analytics: This allows River Medical to measure the number of visits to the website, how content is consumed and helps inform us as to how to improve the website for visitors.
Advertising: We may use cookies on our website to allow us to retarget users with advertising across a number of platforms, including but not limited to Meta, Google. You may opt out upon visiting the website for the first time, or subsequently though the “Change of Consent” section of this Privacy Policy.
Website: When you browse our website, we may ask for personal information such as your name, email address. We may also collect information about you when you use the internet (such as the website you came from, your IP address, domain types, such as.co.uk and.com.), your browser type, the country where your internet service provider is located. Our website uses “cookie” technology. A cookie is a little piece of text that the server places on your device when you visit our website. They help us make the site work better for you.
We never share first party / personally identifiable information with any third parties without your explicit consent.
In order to provide the best possible service to you we need to process particular information about you, we will not collect any excessive information, such as the following. (Please note that the list below is not exhaustive).
Name, age, date of birth, gender, photographs, contact details, emergency contact details, details relating to physical and mental health, PPS numbers, financial, IP address, location, device details.
We use your personal data to provide you with information on our services when we receive an enquiry from you. When you consent to receiving our newsletter and marketing material we will process your personal information to keep you informed of events, products and services which we consider may be of interest to you. You may opt out of newsletter mailings at any stage using the links provided in the newsletter email. You may also contact us directly to request removal.
We process your personal information to facilitate the delivery of our services and procedures. We also process your personal information to assess your suitability for procedures. When you enter into a contract with River Medical it will be necessary for us to process your personal information in accordance with our legal obligations. When River Medical enters into a contract with a third party in relation to your procedure it will be necessary to process your personal information. Your personal information will also be used for invoicing purposes.
River Medical uses some third party software and systems to carry out tasks related to the operation of the website – for example Google, Meta, Blue Billywig and Pabu. A Data Protection Impact assessment has been carried out prior to any third party software being utilised, and data processing agreements have been entered into with all such service providers. River Medical strictly only uses GDPR compliant service providers.
River Medical respects your right to choose. Consent revocation is the process by which EEA (European Economic Area) visitors who consented to personalized advertising retargeting can revoke that consent.
Click here to revoke your choice
River Medical may provide links to other websites. Whilst we do check the validity of other websites and never link to any bogus websites, you should always check other website’s own Privacy Policies and Terms of Use.
We update our Privacy Policy from time to time as legislation and internal operating procedures change. Please keep an eye on this page for any updates or changes.
Contact our Data Protection Officer at [email protected] for any further clarifications or personal data requests. Whilst we aim to address any questions or queries as soon as possible, please allow up to 30 working days for a response.
For more information on data protection, please visit www.dataprotection.ie & https://ec.europa.eu/info/law/law-topic/data-protection_en
Last updated: 01/05/2025